Contact Shop

Contact Us

Have a question about your order or our products? We’d love to hear from you!

📧 Email: supportsnoozy@gmail.com

🕘 Customer service hours: Monday to Wednesday, 9:00 AM – 1:00 PM (CET)

Please note before contacting us:

• Orders cannot be cancelled once placed. All orders are processed immediately, so we’re unable to cancel or modify them after purchase.
• Returns can only be requested once your order has been delivered. Please wait until your package arrives at its destination before contacting us about a return. You’ll then have 30 days to request it.

We’ll be happy to help you! 💛