Privacy Policy
PRIVACY POLICY
Last updated: October 12, 2026
Snoozie ("Snoozie", "we", "us" or "our") operates the website lunivahome.store (the "Website"). This Privacy Policy describes how we collect, use and share your personal information when you visit our Website, make a purchase or otherwise interact with us.
By using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. INFORMATION WE COLLECT
a) Information you provide to us
When you place an order, create an account, subscribe to our newsletter or contact us, we may collect:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely by our payment providers; we do not store full card details)
- Order details and any messages you send to us
b) Information collected automatically
When you visit our Website, we automatically collect certain information about your device and browsing activity, including:
- IP address
- Browser type and version
- Device type and operating system
- Pages viewed, time spent on pages and how you reached our Website
- Approximate location (country or city level)
This information is collected through cookies, pixels and similar technologies (see Section 5).
2. HOW WE USE YOUR INFORMATION
We use your personal information to:
- Process and fulfil your orders, including payment, shipping and order confirmations.
- Communicate with you about your order, returns and customer support requests.
- Send you marketing emails or messages, only if you have agreed to receive them. You can unsubscribe at any time.
- Improve and optimize our Website, products and customer experience.
- Show you relevant advertising on platforms such as Meta (Facebook and Instagram), TikTok and Google.
- Detect and prevent fraud and protect the security of our Website.
- Comply with our legal obligations.
3. LEGAL BASIS FOR PROCESSING (EEA/UK CUSTOMERS)
If you are located in the European Economic Area or the United Kingdom, we process your personal information on the following legal bases:
- To perform our contract with you (for example, to process and deliver your order).
- Based on your consent (for example, for marketing emails and non-essential cookies).
- For our legitimate interests (for example, to improve our Website and prevent fraud).
- To comply with legal obligations (for example, tax and accounting requirements).
4. SHARING YOUR INFORMATION
We do not sell your personal information. We share your information only with trusted third parties that help us operate our business, such as:
- Our e-commerce platform provider (Shopify), which hosts our online store.
- Payment processors, to securely process your payments.
- Shipping carriers and fulfilment partners, to deliver your orders.
- Email and customer service providers, to communicate with you.
- Analytics and advertising partners (such as Google, Meta and TikTok), to understand how our Website is used and to show relevant ads.
We may also disclose your information if required by law, to respond to legal requests, or to protect our rights.
5. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies to make our Website work, remember your preferences, analyse traffic and measure the performance of our advertising. You can manage or disable cookies through your browser settings or through our cookie banner where available. Please note that disabling some cookies may affect how our Website works.
6. DATA RETENTION
We keep your personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, including to meet legal, tax and accounting requirements. When your information is no longer needed, we will securely delete or anonymize it.
7. YOUR RIGHTS
Depending on where you live, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information.
- Object to or restrict certain processing of your information.
- Request a copy of your information in a portable format.
- Withdraw your consent at any time, where processing is based on consent.
- Opt out of marketing communications at any time.
Residents of certain U.S. states (such as California) may have additional rights, including the right to know what personal information is collected and the right to opt out of the "sale" or "sharing" of personal information for targeted advertising.
To exercise any of these rights, please contact us at support@lunivahome.store. We may need to verify your identity before responding. You also have the right to lodge a complaint with your local data protection authority.
8. INTERNATIONAL DATA TRANSFERS
Your information may be stored and processed in countries other than your own, including countries outside the European Economic Area. When we transfer your information internationally, we take appropriate measures to ensure it remains protected in accordance with this Privacy Policy and applicable law.
9. DATA SECURITY
We take reasonable technical and organizational measures to protect your personal information from loss, misuse and unauthorized access. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
10. CHILDREN'S PRIVACY
Our Website is not intended for children under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
11. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated version will be posted on this page with a new "Last updated" date.
12. CONTACT US
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Email: support@lunivahome.store
Website: lunivahome.store